Executive Board


Desiree Hill

Organized Touch


Organizing is truly Desirée’s passion. She opened the doors for business in 2000 while still a flight attendant with American Airlines. As she continued to fly part time, the business continued to grow. After 9 years of doing both jobs she realized it was time to turn in her wings, so she left the airline to focus all her energy on Organized Touch, LLC. 

Making the choice to build her company to it's full potential was not a difficult decision and she knew in her heart this was what she was meant to do. Desirée loves to help others live a more peaceful life and she feels very blessed to have a team that exhibits the same passion as she does.


Shirley Falls

First In Organizing

The mission of First in Organizing is to reduce stress and improve the quality of life for clients by enabling them to gain control of their surroundings through the use of proven organizing principles customized for individual needs.  Although organization and planning have always been part of Shirley's life, she began organizing professionally in 2010 and opened First in Organizing in 2013.  She has served on the Board of Directors for the NAPO-DFW Chapter since 2013. 

Shirley has a Bachelor degree in Biology and in Medical Technology and a Master degree in Health Care Administration.  She has extensive experience in physician practice management, ranging from Assistant Director in an academic medical center to Vice President for a major health care system.  She was honored to serve more than two years with a mission medical clinic in the remote highlands of Papua New Guinea.

Shirley passionately uses her gifts, skills, education, and experience to help both residential and business clients to profit from organized living. She continues to advance her services through ongoing training provided by NAPO and similar organizations.


Carole Smith

Short Order Solutions

Carole Smith started her business, Short Order Solutions, to provide bookkeeping and organizing services to solopreneurs, small businesses and busy individuals.

Carole began her career as an office manager, and earned her Certified Administrative Professional designation, with a specialization in Organizational Management (CAP-OM). During her career as an administrative professional, Carole began to take on bookkeeping duties and discovered she loved the challenge of “making all the puzzle pieces fit together.” She obtained her Associates Degree in Accounting, and in 2007 established Short Order Solutions. 

Carole joined NAPO in 2007 and served on the NAPO Houston Chapter board as Secretary, as well as helping the chapter in other capacities. She is a Golden Circle Member of NAPO, and a member of AIPB – American Institute of Professional Bookkeepers. In 2016, Carole moved from the Houston area to Allen, Texas and transferred her membership to NAPO-DFW, serving as the chapter’s Director of Administration in 2017-2018. Carole’s non-financial organizing expertise includes general organization of home office and work areas, with a new-found interest in "end of life" document organization in conjunction with estate plans.

Carole is passionate about bringing Financial Order to her clients and especially loves making order out of “a shoebox full of receipts”. Carole also provides Quickbooks and Quicken training, and is a Quickbooks Pro Advisor She is also a Certified Quickbooks Online expert. Her many years of experience with a variety of businesses, industries and situations, coupled with a dedication to quality and integrity makes her a valued advisor for her clients.



Bonnie Gist

A More Organized You



Ashley Austin-Hill

Rules of Arrangement                                                                                  


Ashley has been an organizer at heart since childhood but has owned and operated Rules of Arrangement since 2010. As a child she would often organize her family or friend's rooms, offices or classrooms, and closets. As a professional organizer Ashley helps people organize for the feel and flow of their spaces or. She believes everyone's home or business should be organized based upon their obligations, needs and wants.

She has organized homes & small businesses for 9 years, specializing in closet, offices, and mixed-used spaces as well as structural/operational organization for small businesses and residential care homes. Ashley has also been an advocate for individuals with human service needs for 14 years. This background has given her a unique understanding of human development, psychological attachments and external influences when working with chaos and clutter.


Polly Weaver

Calm Your Shelves

Polly founded Calm Your Shelves in 2016. She has a passion for organizing and has done it naturally for as long as she could line up objects as a toddler. Polly joined NAPO and NAPO-DFW in 2016 and now serves as Director of Membership for the DFW chapter. One of her favorite sayings is “Find the Joy”. With patience, knowledge, experience and humor she believes that helping her clients get organized is one important key to a happy life.

Previously, Polly successfully operated Sew Grateful, a home décor and memory quilt business, for eight years. Now that all the kids are adults she is following her true calling of organization.

WHOOP! That’s right! Polly is an Aggie! She is also a grandmother, member of St. Rita Catholic Community, and an avid tennis player.


Tammy O'Neil

The Organizer Coach


Tammy is an Associate Certified Life Coach, Certified Parent Trainer, Certified Student Success Coach and an ADHD Coach. She is also a Professional Organizer that specializes in ADHD, Chronic Disorganization and Hoarding, Tammy’s Business and Communication degrees, continuing education and community volunteer work enhance her abilities to “think outside the box.”

Being the mother of two adult children and five grandchildren, has enhanced her combined unique gifts of creative coaching and organization.  In addition to being a Co-Coordinator of North Tarrant County CHADD and On-line Parent Education Instructor, she is also a member of Children & Adults w/Attention Deficit Disorder (CHADD), Institute of Challenging Disorganization (ICD), International Coaching Federation (ICF), Learning Disabilities Association (LDA), National Association of Productivity and Organizing Professionals (NAPO & NAPO-DFW), Dallas Hoarding Task Force and Tarrant County Hoarding Task Force (TCHF).


Pam Bowers

Chaos Pros

After obtaining her Executive Secretarial Associate’s Degree, Pam spent nearly 20 years in the corporate world. During the early part of her career, she became a Certified Professional Secretary after passing all parts of the exam on the first attempt. Her office skills continually received high compliments, particularly in the area of organization. After responding to a request to help with a busy photographer’s home office organization, Pam decided to use her experience to focus solely in the area of organizing the chaos that seems to control our lives. Chaos Pros, LLC™ was originally established as Organized Chaos and created in 2006 in Plano, Texas. It is the goal of Chaos Pros to allow our clients’ lives to be less stressed, more manageable, and more peaceful through optimal organization. Chaos Pros™ serves the DFW Metroplex in person, and the U.S. and the world by special arrangement. Virtual services are available to anyone who is able to perform the physical work but desire guidance on how to proceed.

Pam previously served on the Board as Director of Marketing from 2008-2013.


Jolene Monaco

Designed to be Organized


Jolene’s original path was fashion and interior design when an unusual internship landed her in aerospace for 28 years. 12 of those years were in corporate America working in procurement, inventory control, and domestic and international sales management. Her innate organizing abilities were used for incorporating policies and procedures corporate wide. After leaving corporate America, she spent 16 years as an entrepreneur in the same field.  Afterwards she worked in residential real estate where she started organizing and staging her clients homes for sale.  As her love for organization grew, she decided to make organizing her career. 

Jolene has also done an extensive amount of volunteer work in the arts community serving on committees at the Dallas Museum of Art, 500 Inc., and Art After 5 much of which benefited arts education programs.  She also created her own fundraiser for Chihuahua Rescue where she adopted one of her dogs.

As her late mother suffered from hoarding disorder, she brings patience and empathy to her clients spaces.  She enjoys styling homes and wardrobes, setting up financial systems for households and small businesses, and general organization.


Stephanie Blair 

Simplify with Steph


Stephanie has been organizing her whole life. She moved to Texas to become a teacher in 2004. Drawn to organizing and helping others, it was a great fit. After becoming a mother, she created her own business, Simplify with Steph, recognizing the need for organization in all families! The business blossomed throughout the next few years, and she resigned from teaching to organize full time.

She enjoys helping create simplified routines in her client's lives and loves organizing any and every space. 

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